Frequently Asked Questions

Accessibility is the design of products, services, environments, and systems to be usable by all people, regardless of their abilities or disabilities.

• Starting October 15, when clicking on a file within the content section of your course, you will notice a colored gauge icon at the top indicating the accessibility score or the file.
• We have launched this tool now to help acclimate you to the tool and how it works. This preparation period is intended to position you for full compliance with the federal deadline of April 24, 2026. Beginning with Summer 2026 courses, all instructional materials must be developed in compliance with the federal rule.

No. Removing content from eLC or moving it elsewhere solely to improve an Ally score is not recommended.

Ally scores are designed to help identify accessibility barriers so they can be addressed, not avoided. Moving content to another platform does not eliminate accessibility responsibilities, and it may create additional barriers for students if content is harder to find, inconsistently organized, or inaccessible in its new location.

Instead, focus on:

• Improving the accessibility of content where it is actively used by students
• Prioritizing high-impact materials such as syllabi, readings, assignments, and assessments
• Using Ally’s guidance to make incremental improvements over time

A lower score does not indicate failure. It reflects opportunities for improvement and progress. Making good-faith efforts to remediate active instructional content is far more meaningful than trying to manage scores.

• Green – High accessibility (file is accessible)
• Orange/Yellow – Medium accessibility (file can be improved)
• Red – Low accessibility (file is not accessible and needs attention)

• Click the Ally icon to access a feedback panel.
• The panel provides a document preview, a list of accessibility issues, and instructions on how to fix them
• To fix an issue, you will need to edit the original document on your computer.
• After making the necessary changes, you can upload the updated document within the feedback panel.

No, you will need to update them on your own and then upload the file to eLC again.

• The federal deadline is April 24, 2026
• You should be working toward compliance from now until this date.
• Beginning with Summer 2026 courses, all instructional materials must be developed in compliance with the federal rule.

Yes, later in the fall of 2025 the Digital Accessibility Services team will begin hosting training opportunities and consultation support.

• Students will have the option to access alternative formats of course files to support diverse learning needs.
• A download icon will be available in their course content to open files in additional formats such as:
  • Tagged PDF
  • HTML
  • ePub
  • Elecronic braille
  • Audio
  • BeeLine Reader
  • Immersive Reader

• EITS Knowledge Base – Access detailed articles and guidance on using digital accessibility tools: https://uga.teamdynamix.com/TDClient/3190/eitsclientportal/KB/ArticleDet?ID=168766
• Support for Ally in eLC – Submit a request for help with Ally accessibility features in eLC: eLC Support Requests.
• Contact the Digital Accessibility team for Questions – For additional information or specific inquiries, contact [email protected].