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Overview

Social media posts published on behalf of the University of Georgia are university digital content. The platform may control its interface, but UGA remains responsible for the text, images, graphics, video, audio, links, and documents included in each post.

Accessible social media begins before publishing. Write the essential message as text, describe meaningful images, caption video, provide transcripts for audio, and make linked content accessible. These practices help people using screen readers, captions, magnification, voice control, mobile devices, or limited bandwidth reach the same information.

Core practices

Write alt text for the post’s purpose

The same photo may need different alternative text in different posts. Describe the information the image contributes to the current message, then verify names, places, and other details before publishing.

Hairy Dawg reaches toward fans lining a campus walkway.
Example alt text for a game-day post: “Hairy Dawg high-fives fans gathered along a campus walkway on game day.” The description identifies the subject and action that support the post.
Students approach and pass through the UGA Arch on North Campus.
The UGA Arch is meaningful because of its role in the post, not only its visual appearance.

Move beyond a generic description

Generic draft: “Metal archway on a walkway.”

Context-aware version: “Students walk through the UGA Arch at the entrance to North Campus.”

The revision identifies the landmark and connects it to the post’s purpose. Automatic descriptions can be a starting point, but a person should review and revise them.

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An accessible post example

A strong post communicates the essential information in text and uses the image to reinforce the message.

  1. Lead with the purpose. Readers can quickly identify what the post announces.
  2. Put essential details in text. The post remains useful if the image does not load or cannot be seen.
  3. Use a descriptive destination. On platforms that only support pasted URLs, introduce the destination in the sentence before the URL.
  4. Describe the image without duplicating the entire post. Alt text complements the visible text.

Graphics and event flyers

Do not use an image as the only container for an announcement. A graphic may support the post, but it should not be the only place readers can find the message.

Creates barriers

Image-only flyer

  • The caption says only “Join us!”
  • The date, location, and registration details appear only inside the graphic.
  • Alt text says “event flyer.”
  • Small text and low contrast make the graphic difficult to read when enlarged.
More accessible approach

Complete post with supporting graphic

  • The post text includes the event purpose and all essential details.
  • The graphic uses readable type and sufficient contrast.
  • Alt text describes the graphic’s purpose and important visual context.
  • The linked registration page and attached documents are also accessible.

For complex infographics, provide a concise alt text and a nearby longer description or accessible webpage containing the full information. Do not place a data table or several paragraphs into a platform’s alt-text field.

Hashtags, emojis, and links

Hashtags: Capitalize the first letter of each word, such as #DigitalAccessibility or #UGAResearch. CamelCase helps people distinguish the words.

Emojis: Use them sparingly, preferably at the end of a sentence. A screen reader announces each emoji’s assigned name, so repeated emojis can overwhelm the message.

Links: Describe the destination before presenting the URL. For example, “Register for the Student Success Open House: students.uga.edu/open-house.” On platforms that support linked text, use meaningful wording such as “Register for the Student Success Open House.”

Compare the reading experience

Harder to understand

BIG NEWS!!! 🎉🎉🎉 Click here: bit.ly/3xQ7 #ugastudentsuccess #opendoor

Clearer and more descriptive

Registration is open for the Student Success Open House on September 10. Review event details and register: students.uga.edu/open-house #UGAStudentSuccess

Video, audio, and documents

Video

  • Provide synchronized captions for dialogue and meaningful sounds.
  • Review and correct automatic captions before publishing.
  • Describe important visual information in the narration when possible.
  • Avoid rapid flashing and allow enough time to read on-screen text.

Audio and podcasts

  • Publish a transcript near the audio.
  • Identify speakers and include relevant meaningful sounds.
  • Use headings in longer transcripts so readers can navigate the content.

PDFs and other documents

  • Make the attached document accessible in its source application before exporting.
  • Include the essential message in the post, rather than requiring everyone to open the attachment.
  • Identify the file type and purpose before the link, such as “Download the event schedule (PDF).”

Platform guidance

Instagram

Instagram supports alt text for images and automatic captions for Reels and Stories. The platform’s built-in accessibility tools are more limited than some other platforms, so deliberate content preparation is especially important.

Adding alt text to photos

  1. Upload your image and proceed to the caption screen.
  2. Tap Advanced Settings at the bottom of the screen.
  3. Tap Write Alt Text and enter a meaningful description of the image.
  4. Tap Done, then share your post.

To edit alt text after publishing, open the post, tap the three-dot menu, select Edit, then Edit Alt Text.

Captions for Reels and videos

  1. After recording or uploading a Reel, proceed to the editing screen.
  2. Tap the Captions sticker. Instagram will auto-generate captions.
  3. Tap each caption segment to review the text. Correct any errors in wording, punctuation, or timing before proceeding.
  4. Auto-generated captions are not sufficient on their own. They must be verified for accuracy before publishing, particularly for proper nouns, acronyms, and UGA-specific terminology.

Stories

  • Use the Captions sticker for any spoken audio in Stories.
  • Ensure on-screen text has sufficient contrast against the background (4.5:1 minimum for normal text).
  • Do not place critical information only in text stickers or image overlays, as these are not read by screen readers.

Instagram does not currently support alt text for Stories background images. Include key information in the post caption or repeat essential details in a linked feed post.

Facebook

Facebook provides one of the more comprehensive accessibility toolsets among major social platforms, including manual alt text, automatic video captions, and event accessibility fields.

Adding or editing alt text for photos

  1. Upload your photo. Facebook will automatically generate alt text.
  2. Before posting, click Edit on the photo, then select Alternative Text.
  3. Replace the auto-generated text with a meaningful, contextual description.
  4. Click Save and proceed to publish.

To edit alt text after posting, click the three-dot menu on the post, select Edit Post, click the photo, then choose Alternative Text. Facebook’s automatically generated alt text is often inaccurate or too generic. Always replace it with a custom description.

Captions for videos

  1. Upload your video to a Page or profile.
  2. On the posting screen, select Edit Video.
  3. Choose Captions and either upload an SRT file or use auto-generated captions.
  4. Review and correct auto-captions before publishing.

Events

  • Include accessibility information in the event description (for example, wheelchair accessibility, ASL interpretation availability).
  • Ensure event cover images have descriptive alt text.
  • Repeat key event details (date, time, location, registration) in the event description text. Do not rely solely on the cover graphic.

X (formerly Twitter)

X supports image alt text and automatic captions for uploaded videos. The platform’s character limit means concise, clear writing is especially important for accessibility.

Adding alt text to images

  1. Attach an image to your post draft.
  2. Click or tap + Alt text that appears on the image thumbnail.
  3. Enter a meaningful description (up to 1,000 characters).
  4. Click Done and proceed to post.

Alt text cannot be added after a post is published on X. Review image descriptions before posting.

Captions for videos

  1. Upload a video. X will attempt to auto-generate captions.
  2. Alternatively, upload an SRT subtitle file during the upload process for more accurate captions.
  3. Verify captions are accurate before publishing.

Additional writing practices

  • Use CamelCase hashtags: #UGAResearch, not #ugaresearch.
  • Spell out abbreviations on first use, even within the character limit.
  • Place emojis at the end of posts rather than mid-sentence.
  • Avoid repeated punctuation patterns such as “!!!” because screen readers announce each character.

LinkedIn

LinkedIn is used for professional announcements and is frequently accessed by assistive technology users in higher education and professional contexts. It supports alt text for images, captions for videos, and accessible document posts.

Adding alt text to images

  1. Upload an image in a new post.
  2. Click the Edit (pencil) icon on the image thumbnail.
  3. Enter a description in the Alt text field. LinkedIn recommends keeping descriptions under 120 characters for best compatibility.
  4. Click Save and proceed to post.

Captions for videos

  1. Upload your video in a new post.
  2. LinkedIn will auto-generate captions. Click Edit captions to review and correct them.
  3. You may also upload an SRT file for pre-captioned videos, which is the preferred method for accuracy.

Documents and PDFs

  • LinkedIn allows posting PDFs as document carousels. Ensure all PDFs are fully tagged and accessible before uploading.
  • Include key information from the PDF in the post text so users do not need to open the document to access essential details.
  • LinkedIn document posts display as a scrollable carousel. Each page functions as a separate visual, so make sure each page is self-descriptive.

When publishing longer-form content as a LinkedIn article, use heading levels properly. LinkedIn articles support formatted headings that support screen reader navigation.

YouTube

YouTube is UGA’s primary platform for hosted video content. It offers robust captioning tools, transcript support, and chapter navigation. Captioning is especially important given the volume and duration of academic and instructional video content.

Adding and editing captions

  1. Upload your video in YouTube Studio.
  2. Go to Subtitles in the left menu and select your video.
  3. YouTube auto-generates captions. Click Edit to review and correct errors in timing, speaker identification, and vocabulary, particularly proper nouns, acronyms, and technical terms.
  4. Alternatively, upload an SRT, VTT, or SBV subtitle file for pre-captioned videos. This is the preferred method for high-accuracy captions.

Transcripts

  • YouTube can auto-generate a transcript. Download and review it for accuracy.
  • For instructional or public-facing content, provide a corrected transcript in the video description or as a linked document.

Chapter markers

For longer videos, add chapter markers in the video description to allow users to navigate to relevant sections. This benefits users with cognitive disabilities as well as all viewers. Example format:

  • 0:00 Introduction
  • 1:30 Overview of digital accessibility
  • 4:15 Applying alt text in course materials

Thumbnails and titles

  • Custom thumbnails should meet color contrast requirements. Avoid embedding text in thumbnails that is not repeated elsewhere.
  • Video titles and descriptions should be clear and descriptive so users understand the content before watching.

UGA uses Kaltura for many instructional videos hosted in eLC. Kaltura provides its own captioning tools and supports caption review workflows. For YouTube content, auto-captions must always be reviewed before a video is published or shared publicly.

Review checkpoints before publishing

These checkpoints support review, but they do not guarantee that every person will encounter the content without a barrier. Recheck posts when content, links, attachments, or platform features change.

Message

The essential purpose, dates, locations, deadlines, and next steps appear in the post text.

Images and graphics

Meaningful images have contextual alt text, critical information is not image-only, and text in graphics remains readable when enlarged.

Video and audio

Captions are accurate and synchronized, meaningful visuals are described, and audio-only content has a transcript.

Language and links

The writing is clear, hashtags use CamelCase, emojis are limited, and link wording identifies the destination.

Destinations and attachments

Linked webpages, forms, videos, and documents have been reviewed for accessibility.

Published result

The final post has been checked on the platform, including its alt text, captions, reading order, and mobile presentation.

Getting help

Digital Accessibility Services supports UGA colleges, schools, and administrative units with consultations, training, and practical guidance. Email [email protected] for assistance.

Learn More About Digital Accessibility

Learn about the new federal rules regarding web accessibility from the U.S. Department of Justice and web content accessibility guidelines.

DOJ Web Accessibility Rule WCAG 2.1 Guidelines